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Privacy Policy

Effective Date: July 14, 2023

At CHLISS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://chliss.com, contact us, or use our products and services.

Who We Are

CHLISS ENERGY GROUP LIMITED is a professional manufacturer specializing in the research, development, and production of:

  • Portable Air Conditioners
  • Solar Air Conditioners
  • Solar-Powered Refrigerators & Freezers
  • Car Refrigerators
  • RV Refrigerators
  • Home Energy Storage Systems
  • UPS Systems
  • Energy Storage Solutions

We operate under a comprehensive quality management system to ensure reliable products and consistent manufacturing standards.

Today, CHLISS has established long-term cooperation with 375 business partners worldwide, and our products are exported to more than 86 countries and regions, including Europe, the United States, Southeast Asia, the Middle East, Africa, South America, Latin America, and Mongolia.

To support our global business, certain website operation, digital marketing, and advertising activities may be managed by Guangzhou Fanqian Technology Co., Ltd., an affiliated company supporting the CHLISS brand.

Information We Collect

When you contact us, request a quotation, place an order, or communicate with us through our website or social media channels, we may collect information including:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Country or Region
  • Shipping or Billing Information (when applicable)
  • Product Inquiry Details
  • Any information you voluntarily provide

We may also automatically collect technical information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Referral Source
  • Website Usage Statistics

How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Provide quotations and product information
  • Process orders and arrange delivery
  • Provide technical and after-sales support
  • Improve our products and website
  • Manage customer relationships
  • Comply with legal obligations
  • Send promotional communications where permitted by applicable laws

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience.

You may disable cookies through your browser settings at any time.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Shipping and logistics providers
  • Payment service providers
  • Website hosting and IT service providers
  • Government authorities where required by law

All service providers are required to protect your information appropriately.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although no online transmission can be guaranteed to be completely secure, we continuously improve our security measures to safeguard your information.

Data Retention

Your information will be retained only for as long as necessary to:

  • Provide our products and services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Improve customer service

After this period, your information will be securely deleted or anonymized.

Your Rights

Depending on your country or region, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites and platforms, including:

  • Instagram
  • Facebook
  • YouTube
  • WhatsApp
  • Google Maps

These services operate independently from CHLISS. We encourage you to review their respective privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be published on this page with an updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

CHLISS ENERGY GROUP LIMITED

Website
https://chliss.com

Email
jason@chliss.com

Phone / WhatsApp
+86 181 2202 0027

Instagram
https://www.instagram.com/chliss.nora/

Facebook
https://www.facebook.com/profile.php?id=61591315029421

YouTube
https://www.youtube.com/@Chliss887

Business Information

CHLISS is an international brand specializing in portable air conditioners, refrigeration products, and energy storage solutions. Our products are supplied to distributors, wholesalers, retailers, and project customers in more than 86 countries worldwide. Certain website operation, digital marketing, and advertising services are provided by affiliated companies within the CHLISS business group.